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Frequently Asked Questions
Is there a minimum order?
For our first time orders, we have a minimum order of $250.00.
After your first order, minimum changes to $150.00
What does the process look like if I want to place a wholesale order?
If you are wanting to place a wholesale order the first thing we ask is that you shoot us an email at [email protected] jenessawait.com with your list of items from our catalog. We will then send you an invoice including the shipping costs within 48hrs. Once the invoice is payed in full, we will have the items shipped
How long does it usually take for me to get my wholesale order?
Wholesale orders range from 2-3 weeks depending on the size of your order and where you are located. note: *we do offer rush orders, however additional charges will be added and not all of our products are available for rush order*
I saw on item on your website and don’t see it on the catalog. Can I still order it?
For the most part- yes! If there is a 8x10 print, 11x17 print, journal, print, pillow case or mug that is currently on our website and not on the catalog, it is definitely possible that we can offer it to you for wholesale! Just let us know at [email protected]
Who covers the shipping cost?
We ask that our buyers cover the shipping cost!
If I receive an item thats damaged during shipping, who covers that?
We do! We insure all our packages.
Do you offer custom wholesale designs?
Yes! If there’s a design that’s specific to your brand or company, we most definitely can create that design for you.
There is a one time payment service charge of $50.00 with a word max of 25 words.
Can I raise change the retail price of an item?
Yes you can. Our retail prices are recommendations only.